Frequently Asked Questions
How are the Canva templates delivered?
Since this is a digital product, we created an online dashboard. Within your dashboard, you can access all your purchased templates.
If you have any issues with your order or account, please email info@mompreneurdanielle.com
How do I use the templates?
In your dashboard, you will access to 9 links. Click on each template link, and it will take you to your Canva account to add them. If you have an existing account, they should appear directly in the shared folder. If you do not have an account, it’s quick and easy to set up a free account.
We will also provide a tutorial video in your dashboard.
Can I change the colors, fonts and images?
Absolutely, that’s the beauty of using these pre-designed templates. They’re easy to customize to look consistent with your brand.
Can I use the templates on mobile or tablet devices?
Yes, but I highly recommend that you add your templates to your Canva Account on a desktop. Then access them from your Canva App on a mobile or tablet.
Can I use the stock images in the templates?
Yes! The stock images in the templates are included with your purchase.
Can I use the templates to sell to my customers?
You can use the products to create digital products for business and personal use. You cannot use the templates to make your own Canva templates for sale or use for your clients without purchasing a commercial license.
What is your refund policy?
Book purchases are fully refundable. Refund requests must be made within 7 days of your original purchase.
Purchasing digital products gives Purchaser unlimited access to restricted, members-only content (including downloadable digital content), and therefore we offer no refunds – all sales are final. However, we want our customers to be fully satisfied with their purchases. If for any reason you are not satisfied, please email us at info@mompreneurdanielle.com and we will address your concerns.
Is the membership a one-time fee or an annual charge?
Yes, it’s a one-time charge. You also get to take advantage of the free benefits sent to members.
What are the benefits of using the templates?
The templates are easy to update, print, and use on social media within minutes (without any design experience).
How can I contact you if I have more questions?
Send an email to info@mompreneurdanielle.com.